Purchase of WEB PAGE DESIGN AND/OR MANAGEMENT SERVICES*222576
Open
Bonfire
Summary
The City of Dallas is seeking a Customer Queue and Appointment Management System for the Dallas Water Utilities (DWU) department. The objective is to modernize customer service delivery by creating a more efficient, accessible, and customer-friendly experience across in-person and virtual service channels.
Details
| Solicitation Number | Service IFS DWU B1200062 |
| Type | ITB |
| Posted | 2026-11-06 2:00PM EST (3 days ago) |
| Response Deadline | 2026-11-12 2:00PM EST (in 2 days) |
| State | TX |
Description
The City of Dallas is seeking a Customer Queue and Appointment Management System for the Dallas Water Utilities (DWU) department. The objective is to modernize customer service delivery by creating a more efficient, accessible, and customer-friendly experience across in-person and virtual service channels.
Contact
| Name | Ashley Vation |
| Email / phone | 🔒 Available with Pro Upgrade |
Documents
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📄 02 - 2.4.21 - Standard Forms with Insurance.pdf Documentation