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Digital Engagement and Communication Platform

Agency: City of Charlotte Solicitation #: 269-2027-038 Due: 2026-12-01 5:00PM EST (in 21 days)
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Summary

The City of Charlotte is seeking a qualified vendor to provide an Digital Engagement and Communication Platform. The selected vendor will provide a complete digital engagement and communications solution, including applicable software licensing, configuration, implementation, integration, data migration, testing, training, onboarding, support, maintenance and upgrades. The platform will support community, customer, employee and organizational initiatives. Representative uses include recurring newsletters and multi-channel communications; public information campaigns; project webpages and digital engagement spaces; surveys and feedback; meetings and events; stakeholder and audience management; and multi-phase initiatives involving online and in-person participation.

Details

Solicitation Number269-2027-038
TypeRFP
Posted2026-10-30 12:00AM EDT (11 days ago)
Response Deadline2026-12-01 5:00PM EST (in 21 days)
StateNC

Description

The City of Charlotte is seeking a qualified vendor to provide an Digital Engagement and Communication Platform. The selected vendor will provide a complete digital engagement and communications solution, including applicable software licensing, configuration, implementation, integration, data migration, testing, training, onboarding, support, maintenance and upgrades. The platform will support community, customer, employee and organizational initiatives. Representative uses include recurring newsletters and multi-channel communications; public information campaigns; project webpages and digital engagement spaces; surveys and feedback; meetings and events; stakeholder and audience management; and multi-phase initiatives involving online and in-person participation.

Contact

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Documents

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