RFP 2026-03-DC - Third-Party Debt Collection & Credit-Bureau Reporting Services

The City seeks one qualified, independent collection agency to recover eligible past-due municipal service accounts on a primarily contingency-fee basis and, where lawful and accepted by consumer reporting agencies, furnish accurate delinquent-account information promptly to major credit bureaus. Questions Deadline November 13, 2026 / 3:00 pm, Eastern Proposal Delivery 22 Jefferson St, Chattahoochee, FL 32324 Anticipated Term One Year, with up to two one-year renewals at the City’s option Compensation Preference Percentage of Funds Actually Recovered; Minimal or No Upfront Fees City Point of Contact After Award City Manager or Authorized Designee Chattahoochee provides electricity, water, wastewater/sewer, natural gas, solid-waste and other municipal services. Some customers leave outstanding balances after billing and applicable City collection efforts. The City seeks a fair, efficient documented process that improves cash recovery, reduces aged accounts receivable, and ensures eligible consumers are held accountable without inaccurate reporting or improper collection practices. Desired results: (a) maximize net recovery; (b) provide simple, transparent contingency pricing; (c) place accounts into compliant collections promptly; (d) report eligible accounts to the major nationwide consumer reporting agencies as soon as lawful, subject to bureau rules; (e) protect City data and customers; and (f) provide understandable monthly performance reports. The City of Chattahoochee reserves the right to waive informalities in any bid; reject any and all proposals, in whole or in part; cancel; and re-bid a project, in whole or in part. The City of Chattahoochee does not discriminate on the basis of race, color, national origin, sex, religion, age, marital status, and disability/handicapped status in employment or provision of service. The City of Chattahoochee is an Equal Opportunity Employer. FOR A FULL RFQ PACKAGE, PLEASE CALL OR EMAIL THE CITY CLERK AT (850) 663-4046 OR CITYCLERK@CHATTAHOOCHEEFL.GOV. SUBMISSIONS MUST BE RECEIVED BY MONDAY, NOVEMBER 30, 2026 BY 3:00 PM ET AT CHATTAHOOCHEE CITY HALL LOCATED AT 22 JEFFERSON ST, CHATTAHOOCHEE, FL 32324. For accessibility accommodations, contact City Hall at (850) 663-4046 at sufficiently in advance. The City welcomes qualified small, minority-owned, women-owned and veteran-owned businesses.