OIM/BOO Telephonic Interpretation Services
Summary
This RFP is being issued to procure on-demand telephonic non-English interpretation services. In accordance with Federal mandate, the Department’s Office of Income Maintenance (“OIM”), Bureau of Operations (“BOO”) is required to provide no cost language interpretation services to persons with Limited English Proficiency (“LEP”). The Department requires a contractor that can provide on-demand statewide telephonic interpretation services for an estimated monthly average of 5,000 hours.
Please click here to view the list of solicitations. All Offerors are required to create a user profile within our JAGGAER portal. Please click here to go to the portal. PROPOSALS WILL ONLY BE ACCEPTED ELECTRONICALLY THROUGH JAGGAER. Technical support is available via Jaggaer at JAGGAER Support JAGGAER Support or (800) 233-1121.
Details
| Solicitation Number | 26-RFP-19293 |
| Type | agency-site |
| Posted | 2026-10-09 12:00AM EDT (1 month ago) |
| Response Deadline | 2026-11-23 12:00PM EST (in 10 days) |
| State | PA |
Description
This RFP is being issued to procure on-demand telephonic non-English interpretation services. In accordance with Federal mandate, the Department’s Office of Income Maintenance (“OIM”), Bureau of Operations (“BOO”) is required to provide no cost language interpretation services to persons with Limited English Proficiency (“LEP”). The Department requires a contractor that can provide on-demand statewide telephonic interpretation services for an estimated monthly average of 5,000 hours.
Please click here to view the list of solicitations. All Offerors are required to create a user profile within our JAGGAER portal. Please click here to go to the portal. PROPOSALS WILL ONLY BE ACCEPTED ELECTRONICALLY THROUGH JAGGAER. Technical support is available via Jaggaer at JAGGAER Support JAGGAER Support or (800) 233-1121.
Contact
| Name | Ceena Jenkins |
| Email / phone | 🔒 Available with Pro Upgrade |